Exploring Incredible Bussiness Communications
Communication lies at the heart of any business. In fact I would even go so far as to say that without communication there can be no business. This simple thing is to never assume anyone knows anything. Believe me if it is possible to misunderstand something then people will.
You should never write as though you were having a conversation. When so much of communication is usually down to visual clues in a conversation when those visual clues are not available communication becomes much harder. I’ve often read in books about writing that you should think of yourself having a conversation. Writing is a tool of communication; it is not simply a way of conveying a conversation.
A little while ago I was involved in a project where we had to redevelop part of a web site. We were both very clear in our minds about which part this was and so never bothered to clear this up. I was frustrated that they couldn’t understand what I was talking about and they were frustrated that I couldn’t understand what they were talking about. It was only because I said something that immediately made the other person see we were talking about different things that suddenly we started making sense to each other.
The real trick is to write in such a way that you communicate your message without overdoing the detail. There is nothing more annoying than having to read a simple message with a lot of other words in the way. Clearly there are good reasons for such thinking and many organizations take that advice to heart and it becomes policy. Indeed, this can be a catch-22.
Is it true that not everyone can be trusted with information? Well, information is power and if you power-up those who cannot control their integrity levels or choose not to, then in a way giving them the information makes you an accessory to their actions. For instance, many folks have a lot of knowledge, experience, observations, insight and original thoughts.
But, like water it does flow, information, like living organisms want to be free. Thus, the information just like water stopped in the river by beavers, well, eventually it will find a way, it always does. As the saying goes; lose lips sink ships.
There is little doubt that the business world locally, nationally and globally has been forever changed by the information age. Today, the world is closer together than ever before and an economic crisis in any one country has far-reaching effects elsewhere around the world. But, what will these new technologies be that increase business communications speed of transmission and bandwidth be like? Well, there will be light-speed communication around the globe using satellites and what we might perceive as infinite bandwidth.
Soon, we will have super small devices that operate by voice and eventually by thought. The storage capacity will be better than the library of congress even for a device the size of a mini-cell phone. Well, think about it for a second, you can collaborate on designs. You will be able to see a miniature of whoever you are talking too, watch the body language and get a much better feel for the conversation.
Tags: business communication
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